Thank you for shopping at My Store! We want you to have a clear understanding of how we handle shipping and delivery.

A flat shipping rate of 5.99 EUR applies to orders under 20 EUR. Free shipping is available for orders totaling 20 EUR or more.

After you place your order, allow 1 to 3 business days for processing. We take care to package your items securely during this time. Once your order is processed, it will be shipped within 3 to 5 business days.

We work with a trusted shipping carrier to deliver your orders across the U.S. Although we strive for punctuality, external factors like weather or carrier delays may impact delivery times.

You will receive a tracking number via email once your order is shipped. Use it to monitor your package’s progress.

We currently ship only within the United States. Our shipping policy is designed to be simple and customer-friendly.

For additional support, reach out to our customer care team.